What You’ll Do:

• Warranty Claims Processing : Review and validate warranty claims submitted by customers or service workshops.

• Verification and Documentation : Verify all supporting documents related to warranty claims.

• Coordination with Workshop and Technicians : Coordinate with Service Advisors, Foremen, and Technicians regarding vehicle diagnosis and repair findings.

• Coordination with the Principal : Submit warranty claims to the principal/manufacturer.

• Monitoring and Reporting : Monitor the progress of ongoing warranty claims. Prepare daily, weekly, and monthly warranty claim reports.

What We’re Looking For :

• Minimum Diploma (D3) or Bachelor's Degree (S1) in Automotive Engineering, Mechanical Engineering, or a related field.

• Minimum 1–2 years of experience as a Warranty Staff, Service Administration, Aftersales Administration, or a similar role in the automotive industry.

• Strong understanding of vehicle and spare parts warranty claim processes and administration in accordance with dealer or manufacturer standards.

• Good knowledge of : Vehicle warranty policies and procedures, Vehicle service and repair processes, Automotive components and spare parts

• Proficient in Microsoft Office applications, particularly Microsoft Excel, and familiar with Warranty Systems or Dealer Management Systems (DMS).

• Strong administrative and document management skills.