Job Responsibilities:

• Provide day-to-day IT support to employees, addressing hardware and software issues

• Help with setting up new workstations, including software installations and updates

• Troubleshoot network connectivity issues and escalate when necessary

• Perform routine maintenance on systems, ensuring hardware and software run smoothly

• Respond to IT-related queries and assist staff with basic technical issues

• Work closely with senior IT team members on larger projects

Qualifications:

• Basic knowledge of PC hardware, operating systems, and software installation

• Familiarity with printer setup, configuration, and troubleshooting

• Understanding of basic networking concepts (e.g., Wi-Fi, LAN, routers)

• Strong problem-solving skills and ability to work independently

• Good communication and interpersonal skills

• Ability to prioritize and manage multiple tasks effectively

• Any IT certification or experience is an advantage.