Hi-Tech Smart Solutions adalah pusat kontak digital inovatif dan terpadu yang membantu perusahaan keuangan dan pinjaman di Asia Tenggara mendapatkan:✔️ Efisiensi tinggi 24/7✔️ Biaya rendah✔️ Tanpa keluhan✔️ Keamanan data 100%HTSS berspesialisasi dalam memberikan nilai tambah bagi operasional sehari-hari klien melalui solusi digital cerdas kami: Operator Suara Virtual, sistem panggilan otomatis, komunikasi omnichannel, dan sistem analitik modern. Teknologi unggulan kami diterapkan untuk menjaga komunikasi dengan pelanggan, mengurangi risiko kredit, mengganti kelebihan tenaga kerja, dan meminimalkan kesalahan manusia dalam aktivitas rutin.Jadi, Anda tidak perlu membuang waktu merekrut staf, melatih mereka, dan memantau efisiensi. Anda juga tidak perlu menunggu karyawan mendapatkan pengalaman dan menjadi operator profesional. Dan Anda tidak perlu menerapkan teknologi baru dan menghabiskan uang untuk itu. Tidak ada masalah sama sekali!

Job Description:<ul><li>Handle end-to-end recruitment process (job posting, screening, interview scheduling, onboarding).</li><li>Maintain and update employee data and HR systems.</li><li>Support HR administrative tasks including attendance, contracts, and documentation.</li><li>Assist in employee relations, training, and development activities.</li></ul>Requirements:<ul><li>Bachelor’s degree in Psychology/Management/Law or related field.</li><li>Minimum 1 year of experience in HR or recruitment (fresh graduates with internship experience are welcome).</li><li>Good communication and interpersonal skills.</li><li>Detail-oriented, proactive, and able to work in a fast-paced environment.</li></ul>What We Offer:<ul><li>Competitive salary</li><li>Career growth opportunities</li><li>Supportive and dynamic working environment</li></ul>

HR Staff

Job Description:<ul><li>Supervise and motivate a team of Desk Collection Agents to achieve daily and monthly targets.</li><li>Monitor team performance and provide coaching, feedback, and regular evaluation.</li><li>Handle escalated cases and ensure collection procedures are followed properly.</li><li>Prepare and analyze collection reports to support management decisions.</li><li>Collaborate with other departments to improve collection strategies and results.</li></ul>Requirements:<ul><li>Bachelor’s degree in any field.</li><li>Minimum 2–3 years of experience in collection, with at least 1 year in a leadership/supervisory role.</li><li>Excellent leadership, communication, and problem-solving skills.</li><li>Target-oriented and able to work under pressure.</li><li>Strong sense of responsibility and teamwork.</li><li>What We Offer:</li><li>Competitive salary &amp; performance-based bonus</li><li>Career development opportunities</li><li>Supportive and professional working environment</li></ul>

Team Leader - Desk Collection

PT Hitech Smart Solution

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